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Privacy Policy

Last updated: March 18, 2026

1. Introduction

FormPay.us ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our form builder and payment collection service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us when you:

  • Create an account (name, email address)
  • Subscribe to a paid plan (billing information)
  • Create forms and collect submissions
  • Contact us for support

Automatically Collected Information

When you access our Service, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

Form Submission Data

When end-users submit forms created through our Service, we collect and store the information they provide. This data is owned by you (the form creator) and we act as a data processor on your behalf.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security vulnerabilities
  • Improve our Service and develop new features
  • Send you marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing (Stripe)
  • Cloud hosting (Firebase, Google Cloud Platform)
  • Analytics services
  • Email delivery services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Encrypted data storage
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Firewall protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to delete your account or request that we no longer use your information, please contact us at support@formpay.us

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct any inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to our processing of your personal information
  • Restriction: Request that we restrict the processing of your information
  • Withdraw Consent: Withdraw your consent to processing at any time

To exercise these rights, please contact us at support@formpay.us

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

12. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

We do not sell your personal information to third parties.

13. GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate business interests

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: support@formpay.us
  • By visiting our website: https://formpay.us